BY PURCHASING FROM OUR STORE YOU AGREE TO THE SHIPPING TIME FRAMES INDICATED BELOW. NO CANCELLATIONS, EXCHANGES OR RETURNS.
Orders purchased during the Voight Vault (11/26 and later) will have a processing time of 3-7 business days. Shipping will take an additional 3-7 business days to be delivered.
While we will try our best to get your order shipped in time for the holidays, we cannot guarantee delivery by a certain date due to unforeseen circumstances within the shipping and logistics industry.
PRE-ORDER ITEMS ARE EXEMPT FROM THE PROCESSING AND SHIPPING TIME ABOVE AND WILL SHIP ACCORDING TO THE TIME FRAME INDICATED IN THE INDIVIDUAL PRODUCT LISTING.
Please DO NOT email us about the status of your order if it has not been more than the processing and shipping time combined. We promise we are working on getting your order out as quickly as possible. We cannot guarantee delivery by a specific holiday date.
We do combine orders with the same shipping addresses to reduce our carbon footprint.
One special packaging per shipping address. While we do try to order enough packaging for everyone, special packaging is still while supplies lasts.
Due to COVID-19 process restrictions and staff shortages within the delivery service industry, you may experience delays in the delivery of your order.