PLEASE REVIEW OUR SIZE GUIDES, RETURNS/EXCHANGES POLICY, AND PROCESSING/SHIPPING TIMES (BELOW) BEFORE ORDERING.
Details:
We do NOT accept returns or exchanges.
♥ Bra + Garter: Embroidery Lace: 59% Poly, 41% Nylon, Mesh: 90% Recycled Nylon, 10% Spandex
♥ Panty: 90% Recycled Nylon, 10% Spandex
♥ Hand wash only, lay flat to dry
♥ Mila is wearing size Small. Bust 34", Underbust 28", Waist: 25.5", Hips 36", Height 5'7".
♥ Wendy is wearing size 2X. Bust 46.5", Underbust 41", Waist: 40.5", Hips 52.5", Height 5'0".
♥ Processing time is 3-5 business days.
♥ Shipping time will take an additional 3-5 business days for U.S. orders. International shipping times will vary by country.
♥ Please be patient while we make our best effort to get your items out to you as quickly as possible considering the shipping industry's unprecedented circumstances happening worldwide.
♥ Please do not email us about the status of your order if it's still within the processing and shipping time window. We will reach out to you if your order is experiencing any further delays.
♥ We do combine orders with the same address to save on packaging and reduce our shipping carbon footprint.
We accept exchanges only under these conditions:
❤ You must contact us within 7 days of your order delivery date.
❤ We do NOT accept exchanges on panties or swimwear bottoms.
❤ We will only accept an exchange for the same style in a different size, unless it's sold out.
❤ We do not cover exchange shipping fees.
❤ All items must be in their original unworn condition with all tags and packaging.
We cannot accept exchanges on international orders.
❤ If you purchased Route, then you are covered for any items damaged in transit! Click here to learn more about what Route covers. If you qualify, you can file a claim with Route’s team here.
❤ If you did not purchase Route, or you received the wrong item/size, please contact us within 7 days of receiving your package.
❤ We can only accept returns for reasons of our fault (i.e. wrong size sent, damages, etc.) on unworn items with original tags and packaging. Otherwise, we do not accept returns.
❤ We cannot accept returns on international orders.
❤ All sale items and Mystery Box items are final sale and not eligible for an exchange or return.
